I think other place have over a number of years narrowed in on what a user wants to see and delivered that. Lemmy/piefed don’t do that natively so when people first arrive they see everthing in terms of feed and nothing in terms of customisation/personalisation. That can feel overwhelming and underwhelming at the same time.

It is a learning curve so I think it could help if that’s explained and support/guidance. Or at least it’s explained take your time and learn how to make it work for you.